FAQ's

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Our “detoxes”  are holistic and non-medical in nature and therefore not recommended for those experiencing extreme medical conditions or substance use withdrawal of any kind. Our services are intended for those who want to holistically detox, recover and rejuvenate, change and heal their bodies from any form of unhealthy lifestyle choices including alcohol and substance use.

Who is Not a candidate for our programs

At U Matter our wish to help everyone live healthier and more fulfilled lives. With that said, we realize there are many levels of addiction, diseases and medical conditions and the safety of our guests is our top priority. Our programs are designed as alternative methods of healing and rehabilitation, and are not ideal for those who are currently experiencing extreme withdrawal symptoms from a controlled substance or alcohol ( if you are experiencing these symptoms we advise you to seek medical attention as these can be fatal), or have life threatening medical conditions. We do a thorough intake assessment composed of 2 parts: a medical assessment with a licensed medical doctor and a mental health assessment by a licensed mental health professional. Admission will be determined on a case by case basis to ensure the safety of all guests. 

Who is a candidate for our programs

Anyone who has a past or passive alcohol and substance use, and is not currently experiencing withdrawal symptoms, those who are suffering with symptoms of poor lifestyle choices and habits, those suffering from candida toxicity, gluten and allergies, those who have had bad eating habits, those wanting to reset their systems and learn healthy lifestyle habits.

Laptop and Cellphone use

At U Matter we understand that for some, taking time away from work completely for the duration of their program is not an option. We provide flexibility with our programs and can make accommodations for those that need it. We believe that being able to keep in touch with your family and support system is important in your healing journey.

Privacy and Full Confidentiality 

Even though we have come a long way as a society, there is still a stigma when it comes to seeking help for self improvement, especially around alcohol and substance use. At U Matter, we are committed to your privacy. We've created a non-judgmental and exclusive space to ensure full privacy and confidentiality.

We care about our guests and provide the highest level of security and safety at our center.